Privacy Policy

Please read these Terms of Service together with our Privacy Policy (collectively the “Terms”) carefully so that you understand them before you start using our Services (as defined below) and to learn how and what data we collect and how we use it. These Terms apply to all the Services we provide to you through our Site, App and other platforms. These Terms contain details of each of our Services, the use and limits of our Services and of our liability to you and your and our rights and obligations in relation to the provision and use of the Services.

Above all, it is important that you are aware that our Services are provided for informational purposes only, and do not constitute professional medical advice, diagnosis or treatment. Our Services are not a substitute for professional medical advice, diagnosis, therapy or treatment. If you think you may have a medical emergency, call your doctor or the emergency services immediately. You should never rely on or make health or well-being decisions which are based on information provided by our Services without first consulting a doctor or other appropriate health professionals. 

WHO WE ARE

Health Plus Tracking App

Your personal data is controlled by

Our services include:

Mental health tracking 

Food & drink tracking 

Sleep tracking 

Pain tracking 

Temperature tracking 

Medicine tracking 

Temperature tracking 

Vaccination tracking 

Weight & Height tracking 

Pregnancy tracking 

Surgery tracking 

Pedometer tracking (steps)

Toilet tracking 

Appointment tracking/Calendar 

These Terms of Service and our Privacy Policy(collectively, the ''Terms'') govern your use of Services and your relationship with us. It is important that you read and understand in full the Terms (including the section entitled Our Liability and Disclaimer of Warranties below) before you start using our Services. If there is anything that you do not understand, please contact us at health_plus2024@outlook.com

To access our Services, you will need to download one of our Apps or access our website and actively accept our data processing practices, privacy policy and these terms. By actively confirming your age and these terms you confirm that you agree with the Terms. If you do not agree to these terms or our data processing practices, you should not use our Services.

Additional Users. We only allow you to use our Services for additional users (third parties) if you are a legal guardian of such persons, meaning you have the legal authority to care for the personal and property interests of such persons (parents for their children etc.). If you are not a legal guardian for an additional user, you should advise them to sign up for our Service and create their own account. We do not store data for additional users.

Security. You are responsible for maintaining the confidentiality of your login details and any activities that occur within your Account. We currently do not provide additional password security, so please bear this in mind when signing up to our Services and allowing the usage of our Services. If you have any concerns that your Account may have been misused, you should contact us straight away to let us know.

OUR SERVICES

PUSH NOTIFICATIONS

We may send you different types of Push Notifications.

If you do not want to receive notifications, you can opt out within your device App Settings/Notifications. You can edit the list of different types of notifications that we might send you by untoggling the button (e.g. symptom that you want to track or stop tracking).

TRACKERS Trackers enable you to track symptoms and habits, you will be able to see a summary of your weekly tracking symptom.

NOTES Notes enable you to take notes about your wellbeing and health on a daily basis. The purpose of this feature is to keep track of your health journey meaning that you are not allowed to share any third-party personal data.

YOUR ACCOUNT

You can personalise your experience by entering and saving your personal details in Your account settings("Account").

Your personal details. You can edit your name, sex, year of birth and account details within this feature.

SUBSCRIPTIONS

Subscriptions. You can choose between monthly or yearly subscription fee (the “Subscription”) and based on your selection the Subscription will be automatically renewed for an additional equivalent period. Health Plus may revise the pricing for the Services offered at any time. Any change in the Subscription will go into effect for the next billing period after we provide notice of the change. After purchase you can manage your Subscription or turn off the auto-renewal, within your App Store/Google Play Account Settings. Make sure you terminate the Subscription when deleting/uninstalling the app.

Payment Processors. Payments will be processed through the App Store or Google Play from which you originally downloaded Healthily. We encourage you to learn about the applicable ‘in-App purchases’ rules and policies directly from app stores. In no event Health Plus will be responsible for the actions or inactions of any third party payment processor, including, but not limited to, system downtime or payment services outage.

You acknowledge and agree that all billing and transaction processes are handled by the App Store or Google Play provider from whose platform you downloaded the App and are governed by the App Store or Google Play provider's terms and conditions/EULA. If you have any payment related issues with in-App purchases, then you need to contact the app store provider directly.

Health Plus itself does not collect or store payment card information.

Free Trial. You will not be charged during the period of the free trial, but the Subscription will be automatically charged to the credit card associated with your account for the subsequent period the day after your free trial period has ended. Thereafter, you will be charged at monthly or yearly intervals until you decide to cancel. Please make a note of when your free trial will expire as you may not receive additional notice prior to the automatic charge if you do not cancel before the free trial period expires.

USE OF OUR SERVICES

We hope you'll enjoy using our Services. We're constantly trying to improve, so if you have any comments, suggestions or recommendations, please send us an email at health_plus2024@outlook.com

REVIEWS

When submitting product reviews, social media posts, feedback, comments and suggestions for improvements to our Services (“Review”) by sending us an email to health_plus2024@outlook.com land/or by posting a public Review on a third party site such as App Store and Google Play, you hereby grant us the worldwide, non-exclusive, perpetual, royalty-free licence under any and all intellectual property right that you own or control, to use, copy, publish, display, reproduce, translate, modify, and/or commercially exploit your Review, together with your name, on our Site, social media or any other platform that we use to promote our Services. We will never edit a Review in such a way as to create a misleading impression of your views.

YOUR OBLIGATIONS

You hereby confirm and agree: a) that you have read and understood these Terms in full; b) that you will use our Services in accordance with these terms; a)that you are legally able to enter into a contract; b) that all the information that you provided in or through the Services is accurate, true, current and complete; c) that you are responsible for maintaining the confidentiality of your password and any other security information related to your account; d) that you will notify us immediately about any unauthorised use of your Account or any other concern about a breach of the security; e) that except to the extent as expressly permitted herein, your use of our Services is for personal use only, all in accordance with these Terms; f) that you are solely and fully liable and responsible for any activities or omissions that are made by or due to using our Services; g) that we will hold you liable and responsible for any damage or loss incurred as a result of the use of your Account by any person whether authorised by you or not, and you agree to indemnify us for any such damage or loss; h) that you will not to violate any applicable local, state, national or international law, statute, ordinance, rule, regulation or ethical code in relation to your use of the Services and your relationship with us; i) that you will comply with local laws and health and safety requirements when using our Services.

Unless allowed by these Terms and as permitted by the functionality of the Service, you agree not to: a) copy our App, Web App or any portion of the Services; b) give or sell or otherwise make available our App or any portion of the Services to anybody else (c) change our App, Web App or any portion of the Services in any way, (d) look for or access the code of our App, Web App or any portion of the Service that we have not expressly published publicly for general use. When using our Services you agree not to (a) circumvent, disable or otherwise interfere with any security related features of the Service or features that prevent or restrict use or copying of the content accessible via the Service; (b) create more than one account on the Service (however, you may connect all your social networks or other services accounts, that we support, to your account on the Service); (d) give any false or misleading information in your account details; (e) permit another person to use the Service under your name or on your behalf unless you are a business and such person is authorised by you; (f) use the Service if we have suspended or banned you from using it; (g) engage in any illegal or unlawful conduct; (h) modify, interfere, intercept, disrupt or hack the Services, our servers, network or infrastructure; (i) misuse the Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm the Service or any user of the Service's own equipment; (j) collect any data from the Service other than in accordance with these Terms of Service; (k) submit or contribute any information or commentary about another person without that person's permission. Our Services are apps embedded on different operating systems. You agree not to use our Services in any other way than through our unmodified official client software (apps and web app).

Failure to comply with any of the requirements of these Terms constitutes a serious breach and may result in our taking all or any of the following actions (with or without notice): (a) immediate, temporary or permanent withdrawal of your right to use our Service; (b) issuing a warning to you; (c) legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; (d) disclosure of such information to law enforcement authorities as we reasonably feel is necessary. These actions are not limited and we may take any other action we reasonably deem appropriate.

We are constantly updating and improving the Services to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviours and the way people use the Internet and our Services. In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the Services, or feature relating to the Services. These changes to the Services may affect your past activities on the Service and the features that you use. Any changes to the Service could involve your Service elements being deleted or reset.

We make the App, Web App and our Website available for access using internet infrastructure, but are not responsible for the infrastructure ourselves. If you wish to use our Services, you should ensure that you have an internet-enabled device and a sufficient internet connection available. We are not liable for connection and/or technical errors such as hyperlinks not working etc.

By agreeing to these Terms, you also consent to our Privacy Policy the platform and third party provider’s terms applicable for your usage and available in section below, all of which is incorporated and deemed a part of these Terms, together with any changes and revisions.

Mobile App. We offer our Services via Androidand iOS platform ("Apps").

APP STORES

You can download our app from: iOS App StoreApp Store EULA, App store terms and Android Google Play Google Play.